EPIQ Infotech

Providing JD Edwards Managed Services and EnterpriseOne support for Businesses!

Planning to modify your business process with a JDE upgrade?

Providing JD Edwards CNC Managed Services for over a decade

EPIQ Care - CNC Managed Services

Our remote CNC managed services give your company the most significant resources in the industry. You will have the freedom to scale up or down as your demands for distant customizable network computing (CNC) vary with a package designed for your JD Edwards setup. Get access to our senior-level specialists and see your JDE environment’s performance increase.

  • Application monitoring and assistance are available 24 hours a day, seven days a week, precisely you can say all time.
  • Maintenance of your JDE CNC Managed Services system daily
  • Stress/load testing that is automated
  • JDE environment integrity has been thoroughly tested.
  • Recurring problems require troubleshooting and root-cause analysis.

JDE CNC Support on Demand

Make your business and service delivery a valuable resource for your consumers and partners. With the full potential of your JDE ERP deployment, our full-service, dedicated JD Edwards Managed Services will utilize the most outstanding web services and applications to modify your system, optimize your JDE operations, and differentiate your firm from competitors.

  • Remote CNC admin on as needed basis
  • Optional ‘True’ 24*7 support model with Onsite, Onshore or offshore support, as needed
  • Flexible scope and durations / No annual contracts

  • Opt for Remote Support or Managed Services  or a combination of both

  • Based on subscription model – Specified  number of support hours per month

  • Excellent reporting and tracking processes / documentation

  • Process driven approach / Well defined SLAs


Support for JD Edwards emergency services is available 24 hours a day, seven days a week.

Our JDE managed services in USA or all around the globe includes on-call JDE expert assistance 24 hours a day, seven days a week. Customers, who have access to emergency support 24 hours a day, seven days a week, will be given an exclusive phone number to call in the event of an emergency.

Support from around the world

Our JDE managed service team review and provides global support, so all of your company sites worldwide are protected by a single, flexible contract.

Proactive monitoring

With the support of EPIQ, a digital JDE assistant, our JDE managed service provides proactive JD Edwards system monitoring.

Additional assistance

Our Managed Services include technical support for JD Edwards managed service and JDE World, ReportsNow development, and Oracle Sales Cloud.

Flexible plans for JDE support needs

We are an oracle partner which makes us provide managed services that do not require a long- term contract. The number of monthly hours billed is determined on a case-by-case basis based on each client's needs and unused hours’ rollover. Other services we provide include:

  • Contracts of a limited durations
  • Hours rolled over every month
  • Ability to set aside time for more significant undertakings, such as renovations

To improve your JD Edwards system, you will need support services for usability, amount of effort, and functional direction. You’ve come to the right place. Our JD Edwards Managed Services list provides senior-level operational support and strategic guidance to help you get the most out of your JDE system. Our JDE managed services team provides CNC/database support, application development, and JD Edwards support. 


We offer a wide range of JD Edwards Managed Services, JD Edwards World, and other operation support products with real-time performance analytics, Development, Database (DBA), including JD Edwards CNC, Security, Orchestrations IaaS, and more as a JDE Managed Services in USA. The plans are customized, so they are 100 percent sure to match your EnterpriseOne support or World Support demands, thanks to our flexible “on-demand” JDE managed services pricing. The only item you can’t choose is 24/7/365 Emergency 911 help, which comes included with all JDE Support and JDE managed service plans.

Case Studies

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